
Members & retention · Club
03 Members & retention
Members & retention for fitness clubs
Club covers everything after sign-up: your own member app, training and nutrition, group classes, direct debit, access control, class feedback and retention signals, plus team planning and the body scan. Club is the package for everything after sign-up in Dialanta, the all-in-one AI software for fitness businesses, and it includes Grow.
Club €599 per month per location · 14 days free · cancel monthly
01 — The problem
Members who stop coming leave quietly.
Most members who are unhappy say nothing. They just stop coming.
Dialanta is the all-in-one AI software for fitness businesses. No visit or a failed payment creates a task for the coach or reception.
02 — How it works
What Dialanta does for your members
Members get an app in your club style, with QR or NFC access. They book classes, follow training and nutrition plans and give feedback after class, and you see the NPS. Direct debit runs via your payment provider, and retention signals create tasks for your team.
03 — What is in it
Everything for members & retention
- Member appYour club's own app for booking, training and nutrition.Read more
- Training appMuscle map, workouts and live set timer.Read more
- Nutrition appMeal logging by photo, text or barcode.Read more
- Group classesTimetable, bookings and waiting lists.Read more
- Class feedbackClass ratings and Net Promoter Score from members.Read more
- Dialanta On DemandCoach-led home workouts on phone and TV.Read more
- Memberships and direct debitMembers, subscriptions and automatic monthly collection.Read more
- Point of saleSell products, day passes and cards at the front desk.Read more
- Access controlQR, NFC and turnstile with an entry log.Read more
- RetentionSee who is about to quit and win them back.Read more
- Dialanta HubThe club network inside your member app. You keep 100%.Read more
- Team, roster & time clockOne people list, roster and hoursRead more
- VisBody body scanScan results on the person cardRead more
04 — Questions
Questions answered
Which package includes members and retention?
Club, €599 per month per location (Grow + €200). Club includes everything in Grow.
What happens when a member stops coming?
No visit or a failed payment creates a task for the coach or reception.
Is there an app for members?
Yes. The member app comes in your club style, with QR or NFC access.
Explore the other overviews
05 — Start
Keep your members longer.
Club €599 per month per location · 14 days free · cancel monthly
