AI message agent · Included in Grow
02 Lead conversion
AI message agent for gyms: WhatsApp first, SMS as fallback
The Dialanta AI message agent answers leads on WhatsApp first and on SMS as fallback, day and night. It books the appointment for you.
Grow from €399 per month per location · 14 days free · cancel monthly
At a glance
- What it is
- An AI agent that answers fitness leads on WhatsApp, with SMS as fallback, day and night and books the appointment
- For whom
- Gyms, boutique studios, personal trainers and multi-location clubs
- Included in
- Grow for leads; replies to members only in Club
- Price
- From €399 per month per location, 14 days free, cancel monthly
- Languages
- Your club's own language — ask for a custom language; Dialanta is translated with one click.
- Countries
- Worldwide
What it does
Three things this does for your club
WhatsApp first, SMS as fallback
The agent answers on WhatsApp in your club's name and falls back to SMS when WhatsApp does not work.
Day and night, in the person's language
It answers at any hour in the language the person writes in and offers your real club offers by name.
It books the appointment
When the person is ready the agent books the appointment, and medical questions go to a human.
01 — The problem
A lead that waits is a lead that leaves.
People send a message when they have time: in the evening, on a Sunday, between two meetings. Your team is closed or busy on the floor, so the message sits unread, and by morning the person has written to another gym.
Dialanta is the all-in-one AI software for fitness businesses. Its AI message agent answers straight away, in the person's language, and books the appointment.
Answering the same questions about prices, opening hours and trial lessons all day also costs your team time it could spend with members. Everything lands on the person card, so your team sees the whole conversation and knows what to do next.
It is part of Grow, the package for lead generation and lead-to-member conversion in Dialanta, the all-in-one AI software for fitness businesses.
02 — How it works
From first message to a booked appointment
- 1A person writes or a lead comes inA lead fills in a form or sends a message, at any hour.
- 2The agent answers on WhatsAppIt starts on WhatsApp in your club's name, with message templates approved by Meta, and falls back to SMS when WhatsApp does not work.
- 3It speaks the person's languageIt answers in the language the person writes in and offers the real offers of your club by name.
- 4It books the appointmentWhen the person is ready, the agent books the appointment for you.
- 5Your team sees everythingThe conversation lands on the person card. Medical questions go to a human, and the right colleague gets a task.
03 — What is in it
One agent, every message
WhatsApp first, SMS as fallback
The agent starts on WhatsApp. If WhatsApp does not work for a person, it falls back to SMS.
Day and night
It answers at any hour and books the appointment for you.
In your club's name
WhatsApp Business runs in your club's name, with message templates approved by Meta.
Real club offers
It offers the real offers of your club by name.
In the person's language
It answers in the language the person writes in.
Medical questions go to a human
When someone asks a medical question, a colleague takes over.
Screen gallery
More screens, one click away
03 — What the AI does here
Every message gets an answer.
What the AI does
The AI reads the message, answers, offers a real club offer by name and books the appointment. Medical questions go to a human.
What you confirm
You decide which offers and templates the agent can use, and your team follows up through the tasks. Dialanta never pays, deletes or bulk-sends by itself. AI actions use AI credits, and Grow includes 1000 of them every month.
Leads feel looked after from the first minute, and your team spends its time on the trials that are booked. Replies to members are Only in Club.
The difference
Without vs with Dialanta
Without Dialanta
- Messages sit unread in the evening or on a Sunday
- By morning the person has written to another gym
- Your team answers the same questions about prices and opening hours all day
With Dialanta
- The agent answers straight away, day and night
- It books the appointment for you
- The whole conversation lands on the person card
04 — Questions
Questions answered
Included in GrowReplies to members: Only in Club
The AI message agent is included in Grow, €399 per month per location. You get 14 days free, the first direct debit only follows after 14 days, and you can cancel monthly.
Grow includes 200 WhatsApp messages and 100 SMS a month. Replies to members are only in Club (€599, which is Grow + €200), which adds 100 WhatsApp and 50 SMS. It works together with the AI voice agent, the Leadmanager and the Agenda.
Related:
Which channel does the agent use?
WhatsApp first, with SMS as fallback. WhatsApp Business runs in your club's name, with message templates approved by Meta.
Does it work at night?
Yes. It answers day and night and books the appointment for you.
What happens with medical questions?
They go to a human. A colleague takes over.
Which language does it answer in?
In the language the person writes in.
Can it answer my members too?
Yes, in Club. Questions via WhatsApp, SMS or the member app are answered, and the right colleague gets a task. In Grow the agent works for leads.
05 — Start
Never miss a message again.
Grow from €399 per month per location · 14 days free · cancel monthly
