Smarter lead assignment starts here

Not every lead is equal — but your process can be. Dialanta sends AI WhatsApp messages and reminders on your schedule, then automatically plans a call once the set time has passed. The call is routed to the right rep using your configured rules and live availability. Save time, stay consistent, and keep every lead moving through your funnel.

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Why lead routing matters 

Delays and mismatches cost deals. With Dialanta:


  • Leads are engaged instantly through AI WhatsApp
  • You set when reminders and calls are triggered
  • Territories, availability, and performance rules apply automatically
  • No manual distribution or missed follow-ups

Typical flow example: AI WhatsApp → timed reminder → call automatically scheduled → routed to available agent.

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Call report dashboard with graphs showing call data and performance metrics.
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Flexible follow-up timing

Every business has its own rhythm — Dialanta adapts to yours:


  • Customize the delay between first and second AI WhatsApp messages
  • Define when the call should be scheduled (e.g., after 30, 45, or 60 minutes)
  • Combine with routing logic to ensure the right agent receives the call
  • Adjust timing instantly as campaigns evolve


Analyze lead outcomes with call recording & AI analysis.

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Real-time routing logic

When it’s time for the call, Dialanta uses your routing setup:


  • Assign to agents based on availability
  • Match based on current agent availability
  • Use round-robin, or simultaneous cal all available agents
  • Respect working hours and escalation paths
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Seamless integration with your CRM

Keep your team aligned without manual updates:


  • Sync leads and routing data to your CRM via Zapier
  • Trigger automations when a lead’s stage changes
  • Maintain full transparency across marketing and sales


Need to follow up fast? Use automated lead follow-up.

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How it works

Leads are qualified by AI and routed to the right team member based on rules, availability or topic.


  • AI qualification
  • Smart routing rules
  • Auto assignments
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Join the thousands of small businesses that trust Dialanta to help them grow

14-day free trial

Full access to platform

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Frequently asked questions

Everything you need to know about Dialanta and our software.

  • Can I change routing rules anytime?

    Yes, admins can update logic and workflows anytime—no code required.

  • Does it work with existing lead forms?

    Absolutely—Dialanta integrates with your existing stack trough zapier. 

  • Are all features available in the free trial?

    Yes, you get full access for 14 days.

Ready to automate lead contact and routing — on your timing, your rules? Book a demo today.

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Do you have a different question?

Find quick answers to your questions in our FAQs.