Never miss a lead—even without WhatsApp

Not every lead uses WhatsApp—but every phone supports SMS. With Dialanta’s AI SMS failback, if a WhatsApp message can’t be delivered, the system automatically switches to SMS, ensuring your lead still gets instant communication.

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Why failback is essential

  • Guarantees 100% message delivery
  • Covers all demographics
  • Ensures no conversation is lost
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How it works

  • WhatsApp message attempt
  • If undelivered → AI sends SMS & switched to pre-set call routing
  • Continuation of conversation in SMS
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Benefits

  • Universal reach
  • Seamless fallback automation
  • No extra manual steps required


Connect with AI WhatsApp agent.

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Join the thousands of small businesses that trust Dialanta to help them grow

14-day free trial

Full access to platform

Guided onboarding steps
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Frequently asked questions

Everything you need to know about Dialanta and our software.

  • Do I need to set up SMS separately?

    No, it’s included with Dialanta’s messaging system.

  • Is the SMS also AI-driven?

    Yes, the same AI logic powers both WhatsApp and SMS.

  • Are all features available in the free trial?

    Yes, you get full access for 14 days.

Want to guarantee every lead gets your message? Start your free trial today.

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Do you have a different question?

Find quick answers to your questions in our FAQs.